TRAINING FORCE’S LEGACY OF LEARNING: EMPOWERING WORKPLACE SKILLS 

Since 2003 Training Force has been supporting learners and helping business grow with our leading training solutions. Here you can see firsthand what our work means to those who we proudly serve.

LEARNER STORIES: THE HEART OF OUR MISSION 

Our “legacy of learning” is reflected in the faces of those who have transformed their lives through dedicated study and the acquisition of critical workplace skills.

Our Training Force learners take the opportunities presented to them and work hard to make the most of them. With support from our world-class facilitators, they all have the potential to reach their goals and graduate with their heads held high. Meet some of our dedicated students right here.

Change lives through accredited training that delivers real growth for your employees and your business.

THE VALUE OF EXPERT WORKPLACE SKILLS PLANNING

Behind every successful learner is a strategic plan. Workplace skills planning is the foundation of a productive and sustainable business. Meet some of our dedicated students right here.

Business Administration NQF 3

Sabelo Melusi Shandu

Sabelo Melusi Shandu is a dedicated and ambitious young man from Vosloorus, Ekurhuleni, who speaks isiZulu and is currently completing a Business Administration NQF Level 3 qualification. He is focused on building a successful future and making a meaningful impact in the business world through hard work, determination, and continuous learning.

  • One of Sabelo's most admirable qualities is his trustworthiness and loyalty. He values honesty and believes that strong relationships are built on trust. He is also highly hardworking and has the ability to perform well under pressure, allowing him to remain focused even in challenging situations. Another quality that sets him apart is his neutral and balanced approach to life. He prefers to remain calm, objective, and fair when dealing with different people and situations.

In his free time, Sabelo enjoys playing video games, particularly Forza Horizon 5 and Hitman 3. These games allow him to relax, sharpen his problem-solving skills, and enjoy friendly competition while unwinding from his daily responsibilities.

  • Sabelo's biggest dream is to own a successful real estate company. He is passionate about business and entrepreneurship and hopes to build a company that creates opportunities while contributing positively to the economy. His goal is to establish himself as a successful business owner and leader in the real estate industry.

When describing Training Force in one word, Sabelo chose "Guiding". He believes that the organisation helps design a pathway for learners' careers by providing the knowledge, skills, and support needed to achieve their professional goals. Through the programme, he has gained valuable insights that are helping him prepare for the workplace and future business opportunities.

His favourite module in the programme is Marketing because it teaches him a great deal about consumers and their behaviour. He finds it fascinating to learn how businesses attract, understand, and serve their customers. The knowledge gained from this module will be valuable in helping him achieve his dream of running his own company one day.

After graduating, Sabelo sees himself taking the first steps towards launching his own business. He is determined to apply the skills and knowledge he has gained through his studies to create a successful company and establish himself as an entrepreneur.
One of the biggest challenges Sabelo would like to change in the world is people's tendency to avoid taking risks because of fear. He believes that fear often prevents individuals from pursuing opportunities that could transform their lives. Sabelo encourages people to be courageous, embrace challenges, and take calculated risks to achieve their full potential and create a better future for themselves.

With his loyalty, resilience, entrepreneurial mindset, and commitment to personal growth, Sabelo Melusi Shandu is determined to turn his dreams into reality and inspire others to believe in their own potential.

Business Administration NQF 3

Reeze Potgieter

Reeze Potgieter is an ambitious and determined young woman from Eldorado Park, Soweto, who is currently completing a Business Administration NQF Level 3 qualification. As an English-speaking learner with a strong desire to succeed, she approaches every opportunity with dedication, adaptability, and a willingness to learn.

  • One of Reeze's most remarkable qualities is her ability to switch modes instantly, allowing her to adapt quickly to different situations and challenges. Whether she is learning something new, working on a task, or helping others, she can adjust her approach to meet the demands of the moment. She is also incredibly hardworking and believes that success comes from consistent effort and perseverance. Combined with her ability to learn quickly, these qualities make her a highly capable individual with great potential for future success.

During her free time, Reeze enjoys activities that help her relax and recharge. She loves reading books, which allows her to expand her knowledge and explore different perspectives. She also values rest and understands the importance of maintaining balance in life. Another passion of hers is cooking, where she enjoys creating delicious meals and expressing her creativity in the kitchen.

  • Reeze's biggest dream is to study Law and become one of the most respected and humble lawyers in South Africa. She is passionate about the legal profession and hopes to use her knowledge and skills to make a meaningful difference in people's lives. Her ambition is matched by her humility, and she is determined to build a successful career while remaining grounded and committed to serving others.

When asked to describe Training Force in one word, Reeze chose "Empowering". She believes that Training Force transforms individuals by equipping them with the practical skills, knowledge, and confidence needed to become job-ready professionals. Through the programme, she has gained valuable experience that has prepared her for the workplace and future career opportunities.

Her favourite module in the programme is Business Administration because it provides essential workplace skills that can be applied across various industries. The module has enhanced her understanding of professional environments and given her practical knowledge that will benefit her throughout her career journey.

After graduating, Reeze plans to continue her education by pursuing her dream of studying Law. She sees her current qualification as an important stepping stone towards achieving her long-term career goals and is committed to furthering her studies to reach her full potential.

One of the biggest challenges Reeze would like to help solve is unemployment. She understands how difficult life can be for individuals and families without a stable source of income. She believes that creating more job opportunities can improve lives, strengthen communities, and provide people with the dignity and security that employment brings. Her vision is to contribute to a future where more people have access to meaningful work and opportunities for growth.

With her adaptability, strong work ethic, and ambitious outlook on life, Reeze Potgieter is building a bright future. As she continues her journey in Business Administration and works towards a career in Law, she remains focused on making a positive impact on society and helping create opportunities for others along the way.

Business Administration NQF 4

Njabulo Zulu

Njabulo Zulu is a determined and ambitious young man from Katlehong in the East Rand. As an isiZulu speaker, he takes pride in his roots and values the lessons and principles that have shaped him into the person he is today. Currently, he is pursuing a Business Administration NQF Level 4 qualification, an opportunity that is helping him develop the knowledge and skills needed to achieve his career aspirations.

  • One of Njabulo's greatest strengths is his keen attention to detail. He understands the importance of accuracy and always strives to ensure that every task is completed correctly. He is also able to work effectively under pressure, remaining focused and calm even when faced with tight deadlines or challenging situations. Another quality that sets him apart is his ability to complete any assigned duty within the required timeframe, demonstrating both reliability and strong time-management skills.

Outside of his studies, Njabulo enjoys spending time at the gym. Exercising helps him maintain a healthy lifestyle, stay disciplined, and build both his physical and mental strength. He believes that the discipline he develops through fitness is equally important in helping him stay committed to his personal and professional goals.

  • Njabulo's biggest dream is to work within the South African Police Service (SAPS). He is passionate about serving his community and sees a career within the organisation as an opportunity to make a meaningful contribution to society. His studies in Business Administration are providing him with valuable skills that will support his goal of becoming an effective and professional administrator within SAPS.

When asked to describe Training Force in one word, Njabulo chose "Empowering". He believes that Training Force equips learners with both practical and theoretical knowledge, preparing them for the realities of the workplace. The programme not only teaches important job-related skills but also helps learners understand how to conduct themselves professionally in a working environment.

Among all the modules he has completed so far, Data Capturing stands out as his favourite. He enjoys learning how to accurately record and manage information, understanding that proper data handling is essential in any professional environment. The module has strengthened his ability to transfer information correctly from external sources into internal systems, a skill that he believes will be valuable throughout his career.

After graduating, Njabulo sees himself working as an administrator within SAPS, where he can apply the knowledge and skills he has gained through his studies. He is determined to continue learning, growing professionally, and contributing positively to the organisation and the community it serves.

If there is one major issue in the world that Njabulo would like to change, it is corruption. He believes that corruption negatively affects communities, organisations, and countries by preventing fairness and slowing development. He hopes to see a society where honesty, accountability, and integrity are valued, creating better opportunities and a brighter future for everyone.

Overall, Njabulo Zulu is a focused and hardworking individual who is committed to achieving his goals. Through dedication, discipline, and a willingness to learn, he is steadily building a path towards a successful career and a future where he can make a positive impact in the lives of others.

Generic Management NQF 5

Marco Van Wyk

Marco Van Wyk is a dedicated and hardworking individual from Eldorado Park, Soweto. As an Afrikaans-speaking learner currently completing his Generic Management NQF Level 5 qualification, he is committed to developing his skills and building a brighter future for himself and his family.

  • One of Marco's greatest strengths is his ability to work well with people. He enjoys collaborating with others, building positive relationships, and creating a supportive environment wherever he goes. He is also eager to learn new things and embraces every opportunity to gain knowledge and improve himself. Combined with his strong work ethic, these qualities make him a determined individual who strives for success in everything he undertakes.

When he is not studying or working towards his goals, Marco values spending quality time with his family and friends. He believes that strong personal relationships are important and enjoys sharing meaningful moments with loved ones. In his free time, he also enjoys reading, listening to music, and creating music, which allows him to express his creativity and unwind from the demands of daily life.

  • Marco's biggest dream is to build a successful career that will enable him to support his family and provide them with a stable and comfortable life. He understands that achieving this goal requires dedication, continuous learning, and perseverance, which is why he is committed to completing his studies and developing his professional skills.

When asked to describe Training Force in one word, Marco chooses "Supportive". He appreciates the guidance and encouragement provided by the staff and trainers, who are always willing to assist learners when they face challenges. Their support motivates him to continue learning and growing throughout his educational journey.

So far, Marco's favourite module in the programme has been Communication. He believes this module has helped him improve the way he communicates with others, both personally and professionally. The skills he has learned have strengthened his confidence and enabled him to interact more effectively in the workplace.

After graduating, Marco sees himself in a good position where he can apply the knowledge and skills gained through his studies. He hopes to continue advancing his career, taking on greater responsibilities, and making a positive contribution in his workplace.
One issue that Marco feels strongly about is unemployment. He recognises the challenges faced by many people who struggle to find work and support their families. If he could change one major problem in the world, it would be creating more employment opportunities that would allow individuals to improve their quality of life and contribute positively to their communities.

Overall, Marco Van Wyk is a motivated and ambitious individual whose dedication to learning, passion for personal growth, and commitment to supporting others position him well for a successful future. Through hard work and determination, he continues to take meaningful steps towards achieving his goals and making a positive impact on those around him.

Contact Centre & Business Process Outsourcing Support NQF 3

Makungu Maluleke

Makungu Maluleke is a proud XiTsonga-speaking young man from Kaalfontein, Tembisa, who is currently completing a Contact Centre and Business Process Outsourcing Support NQF Level 3 qualification. He is a driven and confident individual who believes that success comes from dedication, discipline, and a positive mindset.

  • Three qualities that define Makungu are his determination, physical fitness, and self-confidence. He is someone who sets goals for himself and works hard to achieve them. His commitment to staying fit reflects his disciplined nature, while his self-confidence enables him to face challenges with courage and resilience.

In his free time, Makungu enjoys going to the gym. Fitness is more than just a hobby for him; it is a lifestyle that helps him stay healthy, focused, and motivated. The time he spends training has taught him valuable lessons about consistency, perseverance, and self-improvement.

  • Makungu's biggest dream is to become an elite personal trainer. He is passionate about fitness and hopes to inspire others to lead healthier lives while helping them achieve their personal fitness goals. His ambition is not only to excel in the fitness industry but also to become a role model who motivates people to be the best versions of themselves.

When asked to describe Training Force in one word, Makungu chose "Transformative". He believes that the organisation has played a significant role in preparing him for the world of work. Before joining the programme, he had limited exposure to workplace expectations and professional environments. Through the training, he has gained a clear understanding of work life and developed skills that can be applied across various industries, making him feel confident and ready for future opportunities.
His favourite module in the programme is Debt Collection. He enjoys this module because it focuses on real-life experiences and provides practical knowledge about managing finances. The lessons have helped him understand the importance of financial responsibility and how effective financial management can contribute to long-term success and stability.

After graduating, Makungu hopes to be absorbed into the workplace and secure a permanent position. Having a stable job will allow him to plan confidently for the future, build a successful career, and work towards achieving his personal and professional goals. One of the biggest world problems that Makungu would like to change is stereotyping. He believes that people should be judged by their character, abilities, and actions rather than assumptions based on appearance, background, or circumstances.

He hopes to see a world where individuals are given equal opportunities and are valued for who they truly are. Through his determination, confidence, and commitment to growth, Makungu Maluleke is building a strong foundation for a successful future. Whether in the workplace or pursuing his dream of becoming an elite personal trainer, he is focused on making a positive impact and inspiring others to reach their full potential.

Business Administration NQF 3

Moegamat Taarik Small

Moegamat Taarik Small is a dedicated and ambitious young man from Westbury who is currently completing his Business Administration NQF Level 3 qualification. He is a proud English speaker who believes in treating others with kindness and respect. Moegamat describes himself as someone who is soft-hearted, caring, and always willing to help those in need. These qualities have shaped the way he interacts with people and have inspired him to make a positive impact wherever he can.

  • In his free time, Moegamat enjoys spending time outdoors, breathing in fresh air, and connecting with nature. He finds peace and comfort in being surrounded by natural beauty, as it helps him clear his mind, stay motivated, and remain focused on his goals. Nature provides him with an opportunity to reflect on his future and appreciate the simple things in life.

Moegamat's biggest dream is to start and run his own successful business. He is passionate about creating a better future for himself and his family. His goal is not only to achieve financial independence but also to be in a position where he can support and uplift his loved ones. He believes that through hard work, dedication, and the knowledge he is gaining through his studies, he can turn this dream into reality.

  • When asked to describe Training Force in one word, Moegamat chose "Inspiring". He believes that Training Force encourages and empowers young people by providing them with valuable skills, knowledge, and opportunities that help them prepare for the world of work and build brighter futures

His favourite module so far has been Customer Service, where he has learned about understanding and implementing customer service principles. He enjoys this module because it has taught him the importance of professionalism, communication, and building strong relationships with customers. He understands that excellent customer service is a key factor in the success of any business, especially the one he hopes to own in the future.

After graduating, Moegamat sees himself living independently in his own home, driving his own car, and successfully managing his own business. These goals motivate him to continue working hard and making the most of every learning opportunity available to him.

One of the biggest world problems that Moegamat would like to change is world hunger. He believes that no one should have to go without food, and he would like to see more opportunities created for people so they can improve their lives and support their families. He hopes to contribute to a world where everyone has access to basic needs, equal opportunities, and the chance to build a better future for themselves.

With his compassionate nature, strong determination, and entrepreneurial ambitions, Moegamat Taarik Small is focused on creating a successful future while making a meaningful difference in the lives of others.

Business Administration NQF 3

Taa'ibah Norman

Taa'ibah Norman is a driven and optimistic young woman from Eldorado Park, Soweto, who is currently pursuing her Business Administration NQF Level 3 qualification. As an English speaker with a passion for personal growth and helping others, Taa'ibah approaches life with a positive attitude and a strong determination to succeed.

  • One of Taa'ibah's greatest strengths is her ability to listen to others. She prides herself on being a great listener, someone who enjoys helping the people around her, and a person who always strives to remain positive and happy, regardless of the challenges she faces. Her caring nature and uplifting personality make her someone others can rely on for encouragement and support.

During her free time, Taa'ibah enjoys a variety of activities that allow her to learn, relax, and express her creativity. She loves reading and writing short books, staying informed by keeping up with current affairs, listening to music, and spending time socialising and exploring new places. These interests help her maintain a balanced lifestyle while continuously expanding her knowledge and perspective on the world.

  • Taa'ibah's biggest goal in life is to achieve complete financial stability and enjoy a fulfilling life. She is committed to excelling in her career and becoming fully independent, with the ability to support herself comfortably. She believes that success is about more than just financial achievement; it is also about finding happiness, personal growth, and the freedom to pursue her passions..

When asked to describe Training Force in one word, Taa'ibah chose "Empowering". She believes the programme equips learners with practical skills, valuable knowledge, and hands-on guidance that build confidence and prepare them for the workplace. For her, the experience has been an important step towards developing the skills needed to thrive in a professional environment.

Her favourite module so far has been General Skills because it has significantly improved the way she interacts in professional settings. Through this module, she has gained a better understanding of workplace communication, professionalism, and the behavioural skills required to succeed in today's working world.

After graduating, Taa'ibah sees herself entering a full-time professional career where she can utilise both her university degree and the practical experience she has gained through her training. She envisions herself achieving financial success, living a happy and fulfilling life, and travelling the world while continuing to grow both personally and professionally.

One of the biggest world challenges Taa'ibah would like to change is youth unemployment. She believes that many young people have the potential to succeed but often lack access to opportunities and skills development programmes. She would love to see more accessible skills training initiatives that empower young people with the tools they need to secure employment, build careers, and contribute positively to their communities.

With her positive outlook, compassionate nature, and determination to achieve success, Taa'ibah Norman is building a bright future for herself. She is committed to making the most of every opportunity, empowering herself through education, and inspiring others through her journey of growth and achievement.

Generic Management NQF 3

Slindokuhle Khumalo

Slindokuhle Khumalo is a dedicated and ambitious young woman from Palmbridge in Sky City. As an isiZulu speaker currently pursuing a Business Management NQF Level 3 qualification, she is passionate about personal growth and creating a brighter future for herself and her family.

  • One of Slindokuhle's greatest strengths is her strong work ethic. She believes in showing up, giving her best effort, and remaining committed to every opportunity that comes her way. She is also deeply caring and values the people around her. Whether someone needs a listening ear or support during a difficult time, Slindokuhle is always willing to help. Her determination is another quality that sets her apart. Once she sets a goal, she remains focused and continues working hard until she achieves it.

Outside of her studies, Slindokuhle enjoys spending her free time relaxing and recharging. She has a passion for baking and cooking, often experimenting with new recipes and preparing meals for her family. This creative hobby brings her joy and allows her to express herself while creating memorable moments with the people she loves.

  • Slindokuhle's biggest dream is to build a stable and successful career that will enable her to support both herself and her family. She understands that education and skills development are important stepping stones towards achieving this goal, which is why she remains committed to her studies and personal development..

For Slindokuhle, Training Force can be described in one word: "Empowering". Through the programme, she has gained valuable skills, confidence, and support, helping her believe in herself and preparing her for the world of work. The learning journey has equipped her with practical knowledge and strengthened her belief that she can achieve her aspirations.

Her favourite module so far has been Communication. She appreciates how it has taught her to communicate professionally, build positive relationships, and handle difficult situations effectively. She believes these skills will be invaluable throughout her career and in her everyday interactions.

After graduating, Slindokuhle sees herself working in a professional environment where she can apply the knowledge and skills she has gained through her studies. She is eager to contribute positively to the workplace, continue learning, and grow within her chosen career path.

Beyond her personal ambitions, Slindokuhle is passionate about addressing the challenge of unemployment and the lack of opportunities for young people. She dreams of making a difference by helping to create more training and employment opportunities for youth. She believes that empowering young people with skills and access to opportunities can help them build better futures for themselves, their families, and their communities.

Through hard work, determination, compassion, and a commitment to lifelong learning, Slindokuhle Khumalo is building a path towards success while inspiring others to believe in the power of opportunity and perseverance.

Business Administration NQF 3

Shernique Adonis

Shernique Adonis is a motivated and caring young woman from Ennerdale who is currently completing her Business Administration NQF Level 3 qualification. As an English speaker with a passion for personal growth, Shernique is focused on building a successful future while making a positive difference in the lives of those around her.

  • Shernique describes herself as kind, understanding, and supportive. She enjoys helping others whenever she can and believes that showing compassion and empathy can have a meaningful impact on people's lives. Her caring nature allows her to build strong relationships and create a positive environment wherever she goes.

In her free time, Shernique enjoys reading books. Reading allows her to expand her knowledge, develop her imagination, and learn new perspectives. It is a hobby that helps her relax while also contributing to her personal and professional development

  • One of Shernique's biggest dreams is to own her own business. She is determined to create a successful enterprise that will provide her with independence and opportunities for growth. Her studies in Business Administration are helping her gain the knowledge and skills needed to achieve this goal and become a confident entrepreneur in the future.

When asked to describe Training Force in one word, Shernique chose "Inspirational". She believes that the programme inspires learners to become better versions of themselves by providing valuable skills, guidance, and opportunities for personal and professional development. Through the programme, she has gained confidence and a clearer vision for her future.

Her favourite module so far has been General Skills because it has improved the way she communicates with others. The module has helped her develop stronger professional communication skills, which she believes are essential for success in both the workplace and everyday life.

After graduating, Shernique sees herself exploring opportunities beyond South Africa and building a successful future abroad. She is excited about the possibility of experiencing new cultures, expanding her horizons, and pursuing her career goals on an international level.

One of the biggest world problems Shernique would like to change is unemployment and inequality. She believes that everyone should have access to fair opportunities to improve their lives and achieve their goals. She hopes to see a world where more people can find meaningful employment and where individuals are treated equally regardless of their background or circumstances.

With her kind-hearted personality, determination, and entrepreneurial ambitions, Shernique Adonis is working towards a bright future. She is committed to continuing her personal growth, pursuing her dreams, and making a positive contribution to society while inspiring others along the way.

Business Process Outsourcing Support NQF 3

Sasha Padayachee

Sasha Padayachee is an ambitious and creative young woman from Phoenix, Durban, who is currently completing a Contact Centre and Business Process Outsourcing Support NQF Level 3 qualification. As an English-speaking individual with a passion for learning and personal growth, Sasha embraces every opportunity to develop new skills and pursue her dreams.

  • Sasha describes herself as curious, independent, and determined. She is naturally eager to learn about the world around her and enjoys exploring new ideas and experiences. Her independent nature allows her to tackle challenges confidently, and she admits that a little stubbornness often works in her favour. Once she sets her mind on achieving something, she remains focused and committed until she finds a way to make it happen.

In her free time, Sasha enjoys a variety of hobbies that reflect her creative and adventurous personality. She spends time at the gym, staying active and maintaining a healthy lifestyle. She also enjoys learning to play the piano, sewing, watercolour painting, photography, and caring for her plants. These hobbies provide her with opportunities to express her creativity and continuously learn new skills. Like many people, she also enjoys a bit of shopping whenever she gets the chance.

  • Sasha's biggest dream is to become a flight attendant, combining her love for travel with her passion for meeting people from different cultures and backgrounds. She is excited by the idea of exploring new destinations while building a career that allows her to connect with people from across the world. Looking further ahead, she also dreams of working in marketing, where she can use her creativity to turn ideas into meaningful campaigns that resonate with people..

When asked to describe Training Force in one word, Sasha chose "Welcoming". From the very beginning, she felt comfortable and supported by the people around her. She found the environment to be friendly, approachable, and encouraging, allowing her to ask questions freely and learn with confidence. This positive atmosphere has played an important role in her growth throughout the programme.

Her favourite module has been Customer Service. Sasha particularly enjoyed this module because it showed her how small interactions can make a significant impact on a person's experience. She has developed a greater appreciation for effective communication and enjoys learning how to engage with different personalities while creating positive customer experiences. The skills she has gained will be valuable in both her future career and everyday life.
After graduating, Sasha hopes to be doing exactly what she loves most, travelling the world. She jokingly says she sees herself 30,000 feet in the air, working as a flight attendant while ticking countries off her travel bucket list. She looks forward to exploring new places, experiencing different cultures, and building a fulfilling career that aligns with her passion for adventure and people.

One global issue that Sasha would like to help change is the lack of equal opportunities for women. She believes that no woman or girl should ever feel limited by her gender when pursuing her goals and aspirations. Sasha dreams of a world where every girl grows up believing she can achieve anything she sets her mind to, free from barriers and restrictions that stand in the way of her success.

With her curiosity, determination, and creative spirit, Sasha Padayachee is building a future filled with exciting opportunities. Whether she is travelling the world as a flight attendant, pursuing a career in marketing, or inspiring others to chase their dreams, she is determined to create a life that reflects her passions, ambitions, and belief in limitless possibilities.

Contact Centre & Business Process Outsourcing Support NQF 3

Kelly-Ann De-Klerk

Kelly-Ann De-Klerk is a young woman from Klipspruit West in Soweto who is currently enrolled in the Contact Centre and Business Process Outsourcing Support NQF Level 3 programme. She is an English speaker with a passion for personal growth and making a positive impact in the lives of others.

  • What makes Kelly-Ann special are the qualities she carries with her every day. She enjoys helping others and takes pride in being hardworking and always willing to learn. Her kind and friendly nature allows her to connect easily with people, making her someone others feel comfortable approaching for support and guidance.

Outside of her studies, Kelly-Ann enjoys reading, exploring new places, and spending quality time with her family and friends. These activities help her relax, learn new things, and maintain strong relationships with the people who matter most to her.
Kelly-Ann's biggest dream is to become a teacher. She hopes to inspire young people, help them achieve their goals, and make a meaningful difference in their lives. She believes that education has the power to create opportunities and bring about positive change in communities.

  • When asked to describe Training Force in one word, she chooses "Adventurous". To Kelly-Ann, Training Force is a place that encourages her to explore new opportunities, develop valuable skills, and become the best version of herself. The programme motivates her to keep working towards her goals while also giving her the chance to meet new people and build meaningful connections.

Her favourite module in the programme so far is Communication. She enjoys this module because it has taught her how to communicate more confidently and professionally, skills that are essential for both her current studies and her future career aspirations.

After graduating, Kelly-Ann sees herself securing a good job, gaining valuable work experience, and building a successful career. She is determined to continue learning and growing while creating a stable and rewarding future for herself.

One of the biggest challenges Kelly-Ann would like to see addressed in the world is unemployment. She believes that everyone deserves the opportunity to work and support themselves. Her vision is a future where more people have access to jobs and opportunities that enable them to improve their lives and contribute positively to their communities.

Through her determination, compassion, and commitment to learning, Kelly-Ann De-Klerk is taking important steps towards achieving her goals and creating a brighter future for herself and those around her.

Contact Centre and Business Process Outsourcing Support NQF 4

Dikeledi Motsoeneng

Dikeledi Motsoeneng is a driven and enthusiastic Sesotho-speaking young woman from KwaMhlanga, Mpumalanga, who is currently completing a Contact Centre and Business Process Outsourcing Support NQF Level 4 qualification. She is passionate about personal development, professional growth, and making a positive contribution to both her workplace and community.

  • One of Dikeledi's greatest strengths is her hardworking nature. She is committed to giving her best in everything she does and approaches each challenge with determination and dedication. She is also a quick learner who enjoys acquiring new skills and expanding her knowledge. In addition, Dikeledi is a positive team player who values collaboration and enjoys helping others succeed, making her a valuable contributor in any environment.

Outside of her studies, Dikeledi enjoys spending quality time with her family and friends. She loves watching movies and continuously seeks opportunities to learn new things that contribute to her personal growth. Her curiosity and willingness to develop herself reflect her belief that learning is a lifelong journey.

  • Dikeledi's biggest dream is to build a successful career in Corporate Communications. She aspires to become financially independent while growing professionally and making a meaningful impact in her community. She believes that through hard work, dedication, and continuous learning, she can achieve her goals and inspire others to pursue their own ambitions.

When asked to describe Training Force in one word, Dikeledi chose "Empowering". She believes the programme has equipped her with practical knowledge, valuable workplace skills, and the confidence needed to succeed in a professional environment. Through her learning experience, she has gained a deeper understanding of workplace expectations and developed skills that will support her future career aspirations.

Her favourite module in the programme is Cluster 7: Communication. This module has had a significant impact on her personal and professional development by teaching her how to communicate effectively and work more successfully with her team. The knowledge and skills she gained from this module have strengthened her confidence and improved her ability to build positive relationships in the workplace.
After graduating, Dikeledi sees herself working in a professional Corporate Communications role where she can apply the skills and knowledge she has gained through her studies. She is eager to continue growing in her career, take on new challenges, and contribute meaningfully within a professional organisation.

One of the biggest global challenges Dikeledi would like to help address is unemployment. She is passionate about creating more opportunities for young people to access education, skills development, and meaningful employment. She believes that empowering young people with the right tools and opportunities can help build stronger communities and create a brighter future for generations to come.

With her strong work ethic, positive attitude, and commitment to continuous growth, Dikeledi Motsoeneng is steadily building a future filled with purpose, success, and positive impact. Her determination to uplift herself and others demonstrates the qualities of a future professional who is ready to make a difference in both her career and her community.

Generic Management NQF 4

Caitlin Williams

Caitlin Williams is a young woman from Eldorado Park, Soweto, who is currently completing her Generic Management NQF Level 4 qualification while also pursuing her studies in Criminology. She is a creative and determined individual who is passionate about self-expression, personal growth, and making a positive impact on society.

  • One of the things that makes Caitlin unique is her love for expressing herself through her appearance. She enjoys experimenting with different hair colours, styling her hair, and wearing piercings as a reflection of her personality. Fashion is another passion of hers, allowing her to showcase her creativity and individuality. Adding to her artistic side, Caitlin has even taught herself how to do some of her own tattoos, demonstrating both courage and creativity.

In her free time, Caitlin enjoys activities that help her relax and learn new skills. She loves reading books, listening to music, and creating handmade crafts. She has a curious nature and enjoys constantly challenging herself to learn something new. Whether it is crocheting, pottery painting, or trying out a new hairstyle or hair colour, she embraces every opportunity to develop her talents and discover new interests.

  • Caitlin's biggest dream is to build a career in the criminal justice field. As a criminology student, she is passionate about understanding crime and contributing to solutions that can improve communities. Her long-term goal is to make a meaningful difference in society by working in a field that promotes justice, rehabilitation, and positive change.

When asked to describe Training Force in one word, Caitlin chooses "Empowering". She believes that her experience at Training Force has equipped her with practical skills, valuable knowledge, and the confidence to grow both personally and professionally. The training has helped prepare her for future opportunities and career advancement.

Her favourite module in the programme has been Teamwork and Leadership. As someone who considers herself naturally shy, this module has had a significant impact on her development. It taught her how to communicate effectively, work collaboratively with others, and step into leadership situations with greater confidence. These lessons have strengthened her ability to contribute positively within a team environment.

Looking ahead, Caitlin sees herself graduating and progressing into a managerial or supervisory role within a company. She is committed to developing her leadership abilities and believes that the knowledge and experience she is gaining today will help her achieve her professional ambitions.

Beyond her own goals, Caitlin is deeply concerned about the high rates of recidivism in society. She believes that many individuals leave prison without the necessary skills, support systems, or rehabilitation programmes needed to successfully reintegrate into their communities. As a result, many return to criminal activities. If given the opportunity, Caitlin would like to help create solutions that provide former offenders with better opportunities, support, and rehabilitation, ultimately reducing repeat offending and creating safer communities.

Through her creativity, passion for learning, commitment to personal growth, and desire to make a difference, Caitlin Williams is building a future filled with purpose, leadership, and positive impact.

Business Administration NQF 3

Wagheed Fyn

Wagheed Fyn is a creative, determined, and open-minded young man from Eldorado Park, Soweto, who speaks English and is currently pursuing a Business Administration NQF Level 3 qualification. He approaches life with curiosity, resilience, and a desire to continually learn and grow as an individual.

  • One of Wagheed's most notable strengths is his ability to adapt quickly to different situations. He describes himself as quick and agile, qualities that allow him to respond effectively to challenges and opportunities. He is also highly trustworthy and loyal, valuing honesty and strong relationships with the people around him. In addition, his hardworking nature enables him to persevere through difficult situations and remain focused on achieving his goals despite obstacles.

During his free time, Wagheed enjoys expressing his creativity and exploring new ideas. He spends time writing poems, drawing, and taking walks, activities that help him reflect and gain inspiration. He also enjoys learning new things, believing that every experience offers an opportunity for personal growth and a broader understanding of the world.

  • Wagheed's biggest dream is to travel the entire world, exploring every corner of it and meeting people from different cultures and backgrounds. He is passionate about discovering new perspectives, building connections with others, and gaining life experiences that will enrich his understanding of humanity.

When asked to describe Training Force in one word, Wagheed chose "Calling". For him, Training Force is more than just a place to gain skills. He believes it helps transform an ordinary job into a meaningful career path that aligns with a person's inner purpose, strengths, and unique talents. This perspective has inspired him to view his education as an important step towards fulfilling his potential.
His favourite part of the programme is interacting with others because it allows him to meet new people and learn new things every day. He values the opportunity to exchange ideas, build relationships, and gain knowledge from different experiences and viewpoints.
Looking ahead to life after graduation, Wagheed sees himself continuing to work hard and strive for success. However, he believes the difference will be that he will possess greater knowledge, wisdom, and a broader perspective on life. He understands that learning is a lifelong journey and is committed to continuously improving himself, both personally and professionally.

One of the biggest challenges Wagheed would like to change in the world is people's fear of taking risks. He believes that fear often prevents individuals from pursuing opportunities, achieving their dreams, and reaching their full potential. By encouraging people to have confidence in themselves and take calculated risks, he hopes to inspire others to embrace growth and create positive change in their lives.

With his creativity, loyalty, determination, and passion for learning, Wagheed Fyn is building a strong foundation for a future filled with growth, adventure, and endless possibilities. His journey reflects the belief that success comes not only from hard work but also from having the courage to explore new paths and embrace life's opportunities.

Business Administration NQF 3

Tshepisho Monye

Tshepisho Monye is a motivated and ambitious young man from Bramley, Johannesburg, who speaks Sepedi at home and is currently pursuing a Business Administration NQF Level 3 qualification. He is known for his friendly personality and strong work ethic, making a positive impression wherever he goes.

  • One of Tshepisho's greatest strengths is his ability to connect with people. He enjoys socialising and has a natural talent for building relationships, often making friends with people from all walks of life. Alongside this, he is hardworking, respectful, and reliable, qualities that help him earn the trust and respect of those around him.

In his free time, Tshepisho enjoys going to the gym, listening to music, and spending quality time with his family and friends. He also believes in continuous self-improvement and enjoys learning new skills that can help him grow both personally and professionally.

  • Tshepisho's biggest dream is to build a successful career, achieve financial independence, and make his family proud. He is determined to work hard and take advantage of every opportunity that comes his way in order to create a better future for himself and his loved ones.

When asked to describe Training Force in one word, Tshepisho chose "Supportive". He believes that the trainers consistently encourage learners, provide valuable guidance, and help them develop the skills and confidence needed to succeed in the workplace.

His favourite module in the programme so far has been Administration Skills. He enjoys this module because it equips him with practical workplace competencies such as communication, organisation, and time management, which he believes are essential for career success.

After graduating, Tshepisho sees himself working for a reputable company where he can gain valuable experience, grow professionally, and continue developing his skills. He is eager to build a strong foundation for a rewarding career in the business administration field.

Looking beyond his own future, Tshepisho is passionate about making a difference in society. One of the biggest global challenges he would like to address is unemployment. He believes that by creating more opportunities for people to learn valuable skills and access meaningful employment, communities can thrive and individuals can achieve a better quality of life.

With his determination, positive attitude, and commitment to personal growth, Tshepisho Monye is well on his way to achieving his goals and making a meaningful impact on the lives of others.

Generic Management NQF 5

Clarisse Greene

Clarisse, a young woman from Riverlea, Johannesburg, is a determined and ambitious individual who speaks both English and Afrikaans. Known for her hardworking nature, honesty, and caring personality, she approaches every opportunity with dedication and a positive attitude. These qualities have helped her build meaningful relationships and remain focused on achieving her goals, despite the challenges she may encounter along the way.

  • Outside of work and training, Clarisse enjoys spending her free time reading novels and listening to music. These hobbies provide her with an opportunity to relax, learn new things, and keep her imagination active. Through reading, she gains knowledge and insight into different perspectives, while music serves as a source of motivation and inspiration.

Clarisse's biggest dream in life is to become a teacher. She has always believed in the power of education and hopes to one day inspire and guide young learners towards a brighter future. This dream motivates her to work hard every day and continuously improve herself, both personally and academically. She understands that achieving her goal will require commitment and further study, but she is determined to make it a reality.

  • Her journey at Training Force has been nothing short of adventurous. When asked to describe the programme in one word, Clarisse chose "Adventurous." Throughout her time there, she has learned valuable skills, gained practical workplace experience, and met people from diverse backgrounds and with different personalities. These experiences have helped her develop confidence, adaptability, and a broader understanding of teamwork and professional environments.

Among all the modules she has completed, Module 1 stands out as her favourite. The module introduced her to various leadership theories, motivational theories, team-building processes, team roles, and methods for evaluating team performance. What made the module particularly interesting for Clarisse was the opportunity to see these concepts come to life in the workplace. Being able to experience and apply the lessons in real-world situations deepened her understanding and appreciation of effective leadership and teamwork.

 

Looking ahead, Clarisse sees herself securing a permanent position after graduation while continuing her studies to achieve her dream of becoming a qualified teacher. She is focused on building a stable future and believes that further education will equip her with the skills and knowledge needed to succeed in her chosen profession.
Beyond her personal ambitions, Clarisse is passionate about addressing one of the world's biggest challenges: unemployment. She believes that everyone deserves the opportunity to work and build a better life for themselves and their families. As a future educator, she hopes to play a role in empowering others through education, helping them develop the skills needed to access employment opportunities and create a brighter future.

BA3

Bonolo Sothoane

Meet Bonolo, a young woman from Katlehong in the East Rand who proudly speaks Sesotho. She is a curious and determined individual who believes that learning never stops. One of her greatest strengths is her love of learning new things, which helps her continuously grow both personally and professionally. She also enjoys reading, as it expands her knowledge and introduces her to different perspectives. Another quality that sets Bonolo apart is her ability to adapt quickly to new situations, making her resilient and ready to take on new challenges.

  • In her free time, Bonolo enjoys getting lost in the pages of a good novel, watching interesting movies, and, most importantly, spending quality time with her family. These activities help her relax while keeping her inspired and connected to the people who matter most.

Bonolo dreams of building a successful career in business. However, her ambitions go beyond personal success. She hopes to create opportunities for others, empowering them to grow and achieve their own goals. She believes that success becomes more meaningful when it positively impacts the lives of others.

  • When asked to describe Training Force in one word, Bonolo chose "Empowering." For her, Training Force equips people with valuable skills and knowledge that help them grow, find employment, and succeed in life. She sees education and training as powerful tools for transforming lives and opening doors to new opportunities.

Among all the modules she has completed so far, Human Resources Skills stands out as her favourite. She enjoys working with people and firmly believes that employees are a company's greatest asset. Through this module, she learned the importance of understanding, supporting, and developing people to bring out their full potential in the workplace.

 

Looking ahead to life after graduation, Bonolo sees herself stepping into an entry-level management or business analyst role, where she can apply the knowledge and skills she has gained through her Business Administration studies. She is excited about the opportunity to contribute to business success while continuing to learn and grow professionally.
One issue close to Bonolo's heart is youth unemployment. She dreams of living in a world where young people have greater access to jobs, skills development, and opportunities to build meaningful careers. Through her future success in business, she hopes to play a part in creating opportunities that will help young people achieve their full potential.

IT System Support NQF 5

Boipelo Senoela

Boipelo is a bright and ambitious young woman from Moletsane, Soweto, who proudly speaks Sesotho and Setswana. She is passionate about learning, helping others, and building a successful future through education and technology.

What makes Boipelo special is her endless curiosity. She loves learning new things, asking questions, and discovering how the world works. She is also naturally helpful, always willing to support those around her whenever they need assistance. In addition, Boipelo is patient, a quality that allows her to stay calm, focused, and determined when facing challenges.

  • During her free time, Boipelo enjoys listening to music, spending quality time with her family and friends, and trying new experiences. These activities help her stay inspired, connected, and open to new opportunities and adventures.

Boipelo's biggest dream is to build a successful career and make her family proud. She understands the value of hard work and is committed to creating a future that reflects her dedication, perseverance, and passion for growth.

  • When asked to describe Training Force in one word, Boipelo chose "Empowering." She believes the programme equips young people with valuable knowledge, practical skills, and the confidence needed to succeed in both their personal and professional lives. Through the programme, she has gained the tools that will help her achieve her career goals and unlock new opportunities.

Her favourite module so far has been Networking because it has helped her understand how computers communicate with one another. She enjoys learning about the connections that make modern technology possible and finds the technical aspects of networking both exciting and rewarding.

After graduating, Boipelo sees herself working within an IT department, where she can apply the skills she has learned while continuing to grow and develop as a technology professional. She is eager to gain practical experience, contribute to her workplace, and continue expanding her knowledge within the IT industry.

Beyond her personal ambitions, Boipelo is passionate about creating a better world. One issue she would like to change is unequal access to education. She believes that every person, regardless of their background or circumstances, deserves the opportunity to learn, develop new skills, and reach their full potential. She hopes to see a future where education is accessible to everyone and where more young people are empowered to pursue their dreams.

Business Administration NQF 3

Belica Brooklyn Edwards

Brooklyn describes herself as someone with a unique blend of interests and talents. She loves reading books, takes pride in making great coffee, and has an impressive knowledge of human anatomy, being able to identify every structure in the human ear and eye. These qualities highlight her curiosity, attention to detail, and dedication to learning.

  • When she isn't studying, Brooklyn enjoys spending her free time immersed in a good book. Reading allows her to expand her knowledge, explore new perspectives, and fuel her lifelong love of learning.

One of Brooklyn's biggest dreams is to travel to Asia, where she hopes to experience different cultures, traditions, and ways of life. Her adventurous spirit and desire to broaden her horizons reflect her openness to new experiences and personal development.

  • When asked to describe Training Force in one word, Brooklyn chose "Dynamic." For her, the learning environment is constantly evolving, engaging, and filled with opportunities to gain valuable skills and knowledge.

Her favourite module in the programme so far has been Conflict Management. Brooklyn particularly enjoyed this module because it provided practical skills that extend beyond the workplace and can also be applied in everyday life, helping her navigate challenges and build stronger relationships.

Looking ahead, Brooklyn sees graduation not as the end of her journey but as the beginning of a new chapter. She plans to further her studies and continue expanding her knowledge and qualifications to achieve her long-term goals.

Beyond her personal ambitions, Brooklyn is passionate about making a positive impact in the world. If she could change one major world problem, she would focus on helping homeless children find safe and loving homes, ensuring that vulnerable young people have the support, care, and opportunities they deserve.

Contact Centre and Business Process Outsourcing Support NQF 3

Lebohang Sikhonde

Lebohang Sikhonde is a determined and ambitious young woman from Freedom Park in Soweto who speaks isiZulu and is currently enrolled in the Contact Centre and Business Process Outsourcing Support NQF Level 3 programme. She is passionate about professional growth and continuously strives to develop the skills needed to succeed in the corporate world.

  • One of Lebohang's greatest strengths is her strong attention to detail, which allows her to work accurately and efficiently. She also possesses excellent communication skills, enabling her to interact confidently with different people and build meaningful relationships. In addition, she has a data-driven approach to problem-solving, allowing her to analyse information carefully and make informed decisions when faced with challenges.

In her free time, Lebohang enjoys learning new technical skills that can enhance her career prospects. She is also passionate about reading financial news to stay informed about the latest developments in the business world. Furthermore, she dedicates time to improving her professional communication skills, recognising the importance of effective communication in achieving success.

  • Lebohang's biggest dream is to combine her skills and knowledge to build a successful career as a Financial Customer Operations Manager or in a high-performing Corporate Client Relations role. She is driven by the desire to work in an environment where she can contribute to business success while helping clients achieve their financial goals.

When describing Training Force in one word, Lebohang chooses "Empowering". She believes the programme provides practical, real-world skills that prepare learners for the demands of the corporate environment. Through Training Force, she has gained confidence, industry knowledge, and the ability to apply what she learns in meaningful ways that will support her future career aspirations.

Her favourite module in the programme is Customer Interaction Dynamics. This module has had a significant impact on her because it taught her how to communicate complex information clearly and effectively to different types of clients. She believes this skill is essential in building trust, maintaining strong customer relationships, and delivering excellent service in any professional setting.

After graduating, Lebohang envisions herself working as a Financial Advisor or Customer Operations Specialist within a high-performing financial institution. She is determined to apply the knowledge and skills she has gained throughout her studies to establish a successful and rewarding career in the finance and customer service sectors.

One of the global challenges that Lebohang is most passionate about addressing is financial illiteracy. She believes that many people struggle to make informed financial decisions because they lack access to the necessary knowledge and guidance. Through her strong communication skills and passion for helping others, she hopes to educate and empower individuals to better understand, manage, and improve their financial well-being.

Lebohang's journey is a reflection of dedication, continuous learning, and a commitment to making a positive difference. With her strong work ethic, analytical mindset, and passion for empowering others, she is well-positioned to achieve her professional goals while contributing positively to her community and broader society.

BA 3

Owami Mncube

Meet Owami, a proud young man from Thokoza, Ekurhuleni, who speaks isiZulu and is determined to create a brighter future for himself and his family. Growing up in Thokoza has shaped his character, teaching him the value of resilience, hard work, and determination.

Owami describes himself as hardworking, disciplined, and a fast learner. These qualities have helped him embrace every opportunity that comes his way and continue striving for personal and professional growth. He believes that success comes from consistent effort and a willingness to learn.

  • When he is not focused on his studies and career development, Owami enjoys spending his free time playing chess, editing videos, playing soccer, and taking part in adventurous activities. These hobbies reflect his creative mind, strategic thinking, and love of challenges.

Owami's biggest dream is to become financially stable so that he can provide a better life for himself and his family. This goal drives him to work hard every day and remain focused on building a successful career.

  • When asked to describe Training Force in one word, Owami chose "Valuable." He believes the programme is valuable because it provides learners with opportunities to develop skills and pursue their goals. Through the programme, he is currently completing a BA 3 qualification and has been given the opportunity to work as a trainee in the Online Support Team. This experience is helping him gain practical exposure and opening doors to the IT industry, which is where his passion lies.

His favourite modules so far have been HR Skills and IT Skills. While both have equipped him with important workplace knowledge, he particularly enjoys IT-related learning because of his passion for technology and his desire to build a future in the field.

Looking ahead, Owami sees himself securing a stable job in the IT industry, doing work that he loves. He is eager to seize any opportunity that will help him grow and establish a successful career in technology.
Beyond his personal goals, Owami hopes to make a difference in the world. One issue he would like to change is the belief that a person's future is limited by where they come from. Having grown up in Thokoza, he wants to inspire young people from similar communities to believe in themselves, work hard, and understand that they can build successful lives regardless of their background.
Owami's journey is a story of ambition, perseverance, and hope, a young man who is using every opportunity available to create a better future while inspiring others to do the same.

Contact Centre and Business Process Outsourcing Support

Nyiko Mashaba

Meet Nyiko, a young man from Freedom Park in Soweto who proudly speaks Xitsonga. Known for his friendly personality and positive attitude, Nyiko enjoys connecting with people and building strong relationships wherever he goes. One of his greatest strengths is being a team player, always willing to support others and work together to achieve common goals. He is also talented in art and drawing, using his creativity to express himself and bring ideas to life.

When he's not studying or working, Nyiko loves spending time with his friends. Whether he's out socialising, playing video games, or watching the latest movies, he enjoys activities that help him relax, have fun, and stay connected with those around him.

  • Nyiko has a clear vision for his future. His biggest dream is to own a successful fast-food restaurant. He is passionate about the idea of running his own business, creating jobs, and serving his community through quality food and excellent customer service. This dream motivates him to work hard and gain valuable experience that will prepare him for entrepreneurship.

When asked to describe Training Force in one word, Nyiko chose "Awesome." For him, the programme has provided valuable opportunities to learn, grow, and prepare for the workplace. It has been an important step towards achieving his career goals and building confidence in his abilities.

  • Nyiko's favourite part of the programme has been the workplace environment. He enjoys the fact that every day presents a new opportunity to learn something different. Through his workplace experience, he has developed important skills, particularly in learning how to interact professionally with different people and adapt to various situations.

After graduating, Nyiko sees himself securing a stable and permanent job. He believes that gaining work experience and financial stability will help him build a strong foundation for his future ambitions, including his dream of owning a fast-food restaurant one day.

One of the biggest global issues that concerns Nyiko is the abuse of power and corruption. He believes these problems prevent communities from progressing and can deny people access to the opportunities and resources they deserve. He hopes to see a world where leaders act with integrity, fairness, and accountability, creating a better future for everyone.
With his friendly nature, teamwork skills, artistic talent, and determination to succeed, Nyiko is steadily building a path towards a bright future. His commitment to learning, growing, and making a positive difference shows that he has the potential to achieve his goals and inspire others along the way.

IT System Support NQF 5

Nonhlanhla Gabu

Meet Nonhlanhla, a determined young woman from Zondi, Soweto, who proudly speaks both isiXhosa and isiZulu. She is passionate about learning, personal growth, and building a successful future in the technology industry.

What makes Nonhlanhla truly remarkable is her eagerness to learn new skills and grow professionally. She constantly seeks opportunities to improve herself and expand her knowledge. She is also deeply interested in personal and career growth, always striving to become the best version of herself. Another of her strengths is her ability to solve problems and troubleshoot challenges effectively, a skill that aligns perfectly with her chosen career path in IT.

  • In her free time, Nonhlanhla enjoys reading and occasionally going on hikes. These activities allow her to relax, gain new perspectives, and maintain a healthy balance between work, study, and personal life.

Nonhlanhla's biggest dream is to become a successful IT System Support Professional and build a stable, rewarding career. She is determined to use her talents and dedication to establish herself in the technology sector and create a better future for herself and her family.

  • When asked to describe Training Force in one word, Nonhlanhla chose "Empowering." She believes the programme provides learners with valuable skills, support, and opportunities that help them grow both personally and professionally. Through Training Force, she has gained confidence and practical knowledge that will help her succeed in the workplace.

Her favourite module in the programme so far has been Networking, especially the practical sessions. She enjoys working hands-on with technology and learning how networks function in real-world environments. The practical experience has strengthened her passion for IT and inspired her to continue developing her technical skills.

After graduating, Nonhlanhla sees herself as a qualified and successful IT System Support Professional, working permanently in the industry and contributing positively to her organisation. She is committed to gaining experience, expanding her expertise, and growing into a highly valued IT professional.

Beyond her personal goals, Nonhlanhla is passionate about addressing unemployment and the lack of access to digital skills. She recognises that many young people do not have the opportunity to learn about technology or acquire the skills needed for modern jobs. She hopes to be part of the solution by helping people gain digital skills, improve their employability, and access better career opportunities.

Contact Centre and Business Process Outsourcing Support

Naledi Magopane

Meet Naledi, a hardworking and dedicated young woman from Benoni who proudly embraces her Pedi heritage. She is a creative thinker, a positive team player, and someone who is always eager to learn new skills. Known for her willingness to support others, Naledi enjoys collaborating with her peers and helping them achieve their goals.

  • Creativity plays a major role in Naledi's life. In her free time, she enjoys drawing, painting, and brainstorming innovative ideas. She is also passionate about growing her hair business, constantly looking for ways to improve and expand it. While she enjoys being productive, Naledi is equally a homebody who appreciates relaxing with a good Netflix series. On weekends, she balances her downtime with an active lifestyle, often spending time at the gym or exploring nature through hiking.

Naledi's biggest dream is to become a successful Project Manager while building a thriving interior design business. Her aspirations do not stop there. She hopes to further her studies and eventually pursue a career in psychology, driven by her passion for continuous learning and her desire to make a positive difference in the lives of others.

  • When asked to describe Training Force in one word, Naledi chose "Empowering." She believes the organisation provides learners with practical skills, valuable knowledge, and the confidence needed to succeed in the workplace and beyond.
    Her favourite module in the programme has been Customer Service. This module taught her how to handle customer queries professionally, resolve challenges effectively, and communicate with confidence. Naledi values these skills because they are not only essential in the workplace but also beneficial throughout her career.

Looking ahead, Naledi envisions herself graduating and stepping into a successful career as a Project Manager, applying the knowledge and skills she has gained to lead projects and create meaningful impact. At the same time, she plans to continue growing her interior design business while pursuing further studies to achieve her long-term ambitions.
If there is one problem in the world Naledi would like to change, it is the belief that success can only be achieved through formal education. She strongly believes that practical skills, creativity, experience, and determination are equally important pathways to success. Through her own journey, she hopes to inspire others to recognise the value of diverse talents and opportunities.
With her determination, creativity, and commitment to personal growth, Naledi is well positioned to achieve her goals and become an inspiring example of what can be accomplished through passion, hard work, and lifelong learning.

IT System Support NQF 5

Lithemba Nontyi

Meet Lithemba, a young woman from Mthatha who proudly speaks isiXhosa and has a strong passion for growth, learning, and making a difference. Her journey is defined by determination, resilience, and a commitment to achieving her dreams.

One of Lithemba's greatest strengths is that she never gives up on her goals. No matter the challenges she faces, she remains focused and determined to succeed. She is also eager to learn new things and continuously improve her skills, especially in the ever-evolving world of technology. Beyond her ambition, Lithemba is known for being kind, supportive, and always willing to help others whenever she can.

  • When she is not studying, Lithemba enjoys reading books, going to the gym, and spending quality time with her family. These activities help her stay balanced, motivated, and connected to the people who matter most to her.

Lithemba's biggest goal in life is to become a successful IT Systems Professional. She is passionate about technology and is committed to continuously developing her technical skills so that she can build a rewarding career in the IT industry.

  • When asked to describe Training Force in one word, Lithemba chose "Empowering." She believes the programme equips learners with practical skills, valuable knowledge, and the confidence needed to thrive in the workplace.

Her favourite modules are Designing a LAN and Enterprise Development. She enjoys learning how computer networks are designed and how they operate in real business environments. These modules have strengthened her interest in technology and inspired her to pursue a future in systems and network support.

After graduating, Lithemba sees herself working as an IT Support Specialist or IT Specialist, gaining hands-on industry experience and earning professional IT certifications. Her long-term vision is to grow into a systems-focused role where she can contribute to innovative technology solutions.

Looking beyond her own success, Lithemba is passionate about creating positive change in society. One of the biggest challenges she would like to address is the severe lack of job opportunities and the high rate of youth unemployment. She dreams of a future where more young people have access to meaningful employment, fair opportunities, and the resources needed to build successful careers.

IT System Support NQF 5

Tsholofelo Makhare

Meet Tsholofelo, a dedicated and driven young man from Hammanskraal who proudly speaks Setswana. He is known for his strong work ethic, natural leadership abilities, and dependable nature. Whether working independently or as part of a team, Tsholofelo consistently demonstrates commitment, professionalism, and a willingness to contribute to shared success.

One of Tsholofelo's greatest strengths is his ability to work well with others. He considers himself a strong team player, someone who can collaborate effectively while also stepping up to lead when needed. His reliability and determination have earned him the trust of those around him, making him a valued member of any team.

  • Outside of his studies, Tsholofelo enjoys spending his time reading books, going to the gym, and playing soccer. These activities allow him to develop both his mind and body while maintaining a healthy balance between personal growth and recreation..

Tsholofelo's biggest goal in life is to grow into a leader who helps his team succeed while building a stable future for himself. He aspires to be known as someone who is dependable, makes a positive impact, and inspires those around him through his actions and commitment. His vision is not only focused on personal success but also on uplifting and supporting others along the way.

  • When asked to describe Training Force in one word, Tsholofelo chose "Opportunity." He believes Training Force has given him the chance to learn new skills, earn qualifications, and open doors that once seemed out of reach. The programme has provided him with valuable knowledge and practical experience that will help shape his future career.

His favourite module so far has been Customer Service for IT Support. Tsholofelo enjoys this module because it focuses on the importance of communication within an organisation. He has learned how to engage effectively with people, provide support, and build positive professional relationships, skills that are essential in the workplace and in everyday life.
After graduation, Tsholofelo sees himself taking opportunities to showcase the skills and knowledge he has gained throughout his learning journey at Training Force. He is eager to apply what he has learned in a professional environment, prove his capabilities, and continue growing within his chosen field.
If there is one major problem in the world that Tsholofelo would like to help solve, it is the challenge of inefficiency and the lack of support faced by many people and businesses. He hopes to make a difference by becoming a problem solver, using technology and effective support services to help organisations operate more efficiently and assist individuals in overcoming challenges.
With his leadership qualities, strong work ethic, and passion for helping others, Tsholofelo is well-positioned to achieve his goals and make a meaningful contribution to the world around him. His dedication to growth and service will undoubtedly open many doors as he continues his journey towards success.

Business Administration NQF 5

Simphiwe Nxumalo

Simphiwe describes herself as an individual with great business acumen, she is outspoken and goal orientated. During her free time, she enjoys reading mind-blowing books and listening to music. Once in a while, she makes time to watch her favourite movies.

She is a very ambitious lady who studied for a Bachelor of Social Science in industrial /organisational psychology. Her goal is to apply psychological theories and principles to enhance productivity, effectiveness, and well-being in the work environment. She aspires to be an industry leading industrial psychologist.

  • Simphiwe describes Training Force as a place of advancement and opportunities. . She was part of cluster 2 topic 1 – Client relations management. She believes that client relationships are critical to the ongoing success of any company or organisation.

She wants to pursue her honours degree in industrial psychology. Simphiwe acknowledges that unemployment is one of the greatest challenges that we encounter as a country. She is also interested in property management and her plan is to open an agency that will employ the youth, giving them a chance, and helping to curb unemployment.

Business Administration

Emihle Zide

Emihle is a loving and fun person to have around. She is very caring and outgoing, with a passion for adventurous activities. In her free time, she enjoys reading novels and watching documentaries about law, especially unresolved criminal cases.

Her biggest dream is to never lose sight of herself and the plans she has for her future. Emihle's main goal is to become a computer engineer.

  • She finds Training Force to be a fascinating institution, as it provides her with a platform to learn something new every day.This experience has sparked her interest in learning more about the training industry.

Emihle’s favourite module is communication, as it has greatly enhanced her skills. As an introvert, she appreciates how the module has improved her ability to communicate effectively with others. Her current job requires high-level communication, and she is able to apply the knowledge gained from this module confidently.

  • She believes that unemployment is the biggest problem facing society today.
Business Practice

Samukelisiwe Vilakazi

Samukelisiwe is a bubbly and energetic young woman who genuinely cares about others' feelings. Proudly Zulu, she hails from the village of Bergville in KwaZulu-Natal. In her free time, she loves listening to music, finding inspiration to write poems through the lyrics.

A fun fact about Samukelisiwe is that she enjoys eating and staying indoors watching Netflix. As a culturally driven woman, she also delights in attending maskhandi events. Her biggest dream is to own a salon, employ the youth of South Africa, and transform lives within her community.

  • Samukelisiwe describes Training Force in one word: "Wonderful." She believes it's a place where one can truly be themselves, with abundant room for growth.

Her favourite module is Entrepreneurship, as it has equipped her with the knowledge of running a business and making a profit. It also opened her eyes to the risks involved in being an entrepreneur. After graduation, Samukelisiwe envisions working for a well-established company in Sandton while raising funds to open her own salon.

  • She believes the biggest problem she would like to address in the world is education. Many young people wish to further their education but lack the necessary support and guidance.
Contact Centre NQF 2

Thokozani Dlamini

Thokozani is someone quick to learn and adapt to a new place. He easily gets along with people and has a very extroverted personality. Thokozani is multi-talented and loves music.
During his free time, he loves to spend time with his daughter. He also performs as a DJ on the side which he enjoys during his free time.

Thokozani is a man with dreams! His biggest goal is to one day own his own DJ equipment. This will help him practice with the intention of becoming one of the best DJs in town. On the other hand, he also wishes to own property with the goal of making a profit out of it.

  • Thokozani describes Training Force as an inspiring institution. . He believes Training Force has given him and a lot of unemployed youth a drive to be something in life, as he is also part of a learnership.

He mentions business management as one of the best modules. From his perspective, the module touches on how to keep a positive mindset when dealing with aggressive customers.

  • Once he graduates, he sees himself working with any of the biggest companies in South Africa. Hopefully, he does not come across what he believes is the biggest problem in the county, which is unemployment. He believes that it strikes down the youth and the upcoming generation.
Management NQF 3

Louwayne Jacobs

Louwayne describes himself as a responsible human being who has plenty of unique talents. He is also a very social person who gets along with everyone.

 

During his free time, he spends loads of quality time with his siblings. He loves being outdoors taking pictures of nature, he as an eye for photography. His biggest dream is to be financially independent.

 

  • Louwayne describes Training Force as a a very transparent organisation that clearly communicates with its stakeholders. This demonstrates that leaders in the company take their employees into consideration and understand why things are done the way they are.

After graduating, he sees himself working in the recruitment department. Simply because he sees a lot of growth in the department and has experience within this department.

 

  • His favourite module is conducting formal meetings. He found the module interesting and informative. It is very crucial to conduct formal business meetings in the business industry.

Louwayne aims to combat pollution due to its widespread impact on animals and plants worldwide, leading to the extinction of various species.

Contact Centre & Business Process Outsourcing Support

Thando Ngwenya

Thando is an excellent listener, extroverted, and an all-around good person. In her free time, she enjoys reading books and relishing her personal space. Her biggest goal is to be more mindful of her surroundings and to make a positive impact on society in a meaningful way.

  • She views Training Force as a valuable opportunity for young and upcoming leaders to gain workplace experience. . Through her enrolment as a learner, she has successfully built her resume.

Thando's favourite module is communication, as she believes it covers fundamental concepts crucial across various disciplines, providing a solid foundation for advanced studies.

  • After graduation, she envisions advancing her career with a firm where she can develop relevant skills and explore new opportunities, while continuing her education.

Thando is passionate about addressing the lack of access to quality education in underprivileged communities. She plans to make a difference by collaborating with organisations dedicated to expanding educational access and creating long-lasting impacts.

Business Administration NQF 4

Nhlamulo Makhubele

Nhlamulo is an enthusiastic individual who enjoys spending quality time with family. He enjoys being surrounded by like-minded people and this tends to motivate him to do better and achieve more in life. During his free time, he exercises, plays games, and watches movies and TV shows.

 

  • Nhlamulo’s biggest dream is to own a business. The core goal of the business will be to ensure that he is able to provide for his family. He describes Training Force as a home of opportunities because they always have something to offer to the youth of South Africa.

His favourite module is Monitor and control reception area, because he learns a lot about how admins should handle the reception area and how we should handle ourselves in a reception area.

After graduating, he wants to develop skills that will help him accomplish the success he has always desired to accomplish and make this world a better place for everyone.

Labour Relations

Phindile Mtshali

Phindile is a fun, bubbly, and strong individual. She enjoys music, time outdoors, and visiting the cinema.

 

  • She touched on her biggest goal of being the best-upskilled woman within her family. With her experience at Training Force, she knows she is where she needs to be to gain experience and grow, she had the opportunity to gain experience in various positions: this experience continues to play a humungous role in her life.

Phindile’s favourite module is Contact Administration and hopes to become one of the best Quality Assurance Representatives to have ever been produced by Training Force.

Management NQF 3

Laaiqah Hoosen

Laaiqah is a very confident individual who is highly into art. She is a cook who considers herself better than most of the people in her family. She is quite tall and very outspoken yet well-spoken.

During her free time, she enjoys playing online games, drawing, and writing. Her biggest dream is not yet well established but she knows that she works very well with people. One important element is for her to be financially stable.

  • Laaiqah describes Training Force asa very innovative company that offers new opportunities to those who need them. Her favourite course is customer service, and it requires calling clients and offering better options, and I enjoy speaking to people. Even communicating with people in person.

After graduating, she would like to get a permanent position at Workforce, because of the opportunities they give to others, and she would like to be part of the team giving opportunities.

If she could, she would like to change the economy so that everyone can be financially stable to provide the necessities needed to their families.

Business Analysis NQF 5

Palesa Mokoena

Palesa is a funny, smart, and beautiful individual. During her free time, she likes to watch Netflix and chill. Her biggest goal is to live in the Western Cape, Camps Bay, and own a consultation company.

  • She touched on an important element when she described Training Force as a people’s business that changes lives.

She elaborated that the company is passionate about helping people because of the unemployment rate being high.

  • Her favourite module during the programme was Information Systems because she was learning a new skill that made her fall in love with IT. She sees herself going back to school and doing a qualification she has always wanted to do which is construction engineering

The biggest problem that she has observed is gender-based violence and unemployment. Which I think we can do better as a country to address this problem.

Contact Centre

Keorapetse Monyatsi

Keorapetse describes herself as a very polite individual that comes out very forgiving and peaceful. She is a go-getter and strongly believes in her abilities. She mentioned that she believes that for one to perform at their best, they have to constantly demand nothing but the best from themselves.

During her free time she mostly runs errands with her sister and most importantly tries by all means to spend time with her family as she considers herself a very family-orientated individual. One of her biggest dreams is to complete her current course namely, Human Resources. She is currently enrolled in a 3-year Diploma at the University of Johannesburg.

  • Keorapetse went on to describe Training Force a nurturing organisation. She says Training Force makes sure that the learners get more exposure to what they have gained during the learnership.

Miss Monyatsi wishes to be enrolled in another educational programme once she completes her first learnership. She further elaborated that crime is one of the most common factor that is holding our country back. Should there be a chance to change this, she would implement the course of taking everyone into a learning space to obtain better skills.

Management 3

Itumeleng Mashilo

Itumeleng is a very artistic and open-minded individual who enjoys being outdoors. During her free time, she enjoys reading educational and fiction books. Itumeleng shared that her biggest goal is obtaining a dump truck ADT license.

  • She further elaborated that Training Force is an awesome organisation as there is plenty of fields to learn from and the people within the company are always willing to assist.

Her favourite module during the programme is performing junior management functions. Miss Mashilo wishes to do her practical course at Lekwa Consulting Engineering.

She believes that unemployment is the biggest problem, and it is more specifically for people who have qualifications in any field of study.

Business Administration NQF 3

Angelique Jeffries

Angelique Jeffries mentioned that she is a very unique person that considers herself a survivor and she is proud to call herself that.

During her free time, she enjoys cooking, cleaning, watching tv, and most importantly spending time with her loved ones. Angelique is a woman of goals, and her biggest dream is to own a massive business. She is a very spiritual person, and she wants to build a strong relationship with god.

  • She describes Training Force as a leading training service provider with 20 years of service in the training industry. an organisation that drives success in other people’s lives.

Her favourite module during the programme is Communication. The module illustrates how communication takes place within the companies.

Once she graduates, she wants to achieve everything she wanted in life with good intentions and positive thoughts. She strongly believes she is going to be a strong woman.
From her point of view, she sees load-shedding and food prices as the biggest challenge. The only way she believes that these will be solved is by instilling good protocols and procedures.

Business Administration Service NQF 4

Lebu Makhubele

My name is Lebu Makhubele, and I wanted to share some insights into my experiences and aspirations during my time with Training Force.

 

First and foremost, I consider myself a friendly individual who values learning and building healthy relationships with those around me. Interacting with people brings me joy, and I strive to maintain positive connections in my life. In my free time, I enjoy engaging with social media platforms. I find it fascinating to stay updated on the latest trends and events happening worldwide.

 

My ultimate goal is to secure a well-established job that will elevate my current standard of living. I have confidence in my abilities and believe that I possess the necessary skills to achieve success

 

  • Among the modules offered, Telephone Etiquette stands out as my favourite. I appreciate the opportunity to gain experience how to effectively communicate over the phone and handle challenging situations with clients.

Looking ahead, I envision myself either working in a fulfilling role or establishing my own business, where I can leave a lasting legacy. Additionally, I am deeply concerned about poverty, which I see as one of the most significant issues facing our world today.

 

Thank you for being a part of my journey and for providing me with valuable opportunities for growth and development.

IT Technical Support

Karabo Nkone

Mr. Nkone describes himself as a very creative and goal-driven individual. He enjoys reading books, watching soccer, and spending time with his loved ones performing outdoor activities.

 

Karabo’s biggest dream is to be able to buy property. He wishes to buy property overseas and create job opportunities for the unemployed youth.

 

  • He describes Training Forceas a place of growth. He believes that it gives people growth as he has acquired a lot of skills and knowledge within the company. He hopes the skill set will assist him in the future to train the upcoming youth.

 

Mr. Nkone’s favourite module is Communication as he describes himself as a very creative person that enjoys engaging with people around him and gaining as much knowledge as possible regarding what he does.

 

He sees himself working at Training Force as a permanent employee in the operation department. However, sees the level of unemployment as a big challenge. He would like to own an organization that will offer training and skills programmes to help the unemployed acquire jobs and skills.

Business Administration

Anathi Mtsilane

Anathi mentions that he has achieved his mid-term goal which was to obtain his matric certificate. Mr. Mstilane believes he is on the right path in his life as he is currently completing a leadership with Training Force. He claims to be a very calm individual that does not react at all to pressure.

 

During his free time, he likes going out with his colleagues as they have recently launched a company soccer team. He mentions that he plays soccer as a hobby to free up his mind and forget about a few things that he handles outside his free time.

 

  • Anathi’s biggest goal is to assist his family. He wants to be the change by becoming the first professional engineer from his family. He further elaborates on Training Force a company of leaders.

He says Training Force is the best Training provider one can ever ask for. He mentions that it has taken him from the streets and allowed him to get employed.

  • His favourite module isbusiness administration as he enjoys preparing for meetings and performing administration work. After graduating, he sees himself working for one of the companies under the workforce group as a permanent employee.

Anathi mentions that there are no opportunities in small towns and therefore, I am grateful for this opportunity to be trained by one of the industry-leading training service providers.

Contact Centre 2

Angel Maphumulo

Angel considers herself a hard worker who performs very well under pressure. Her other characteristic is the ability to adapt to new changes. She has brilliant communication skills that help her understand people better.

One unique element about Angel is that she enjoys reading books during her free time as well as listening to music. She also likes going to the gym and living a healthy lifestyle. She is a woman of goals in life, and she would like to become the most successful businesswoman.

  • She describes Training Force as a life changing organisation. She further alluded that it teaches learners to develop skill sets and improve themselves for the future. Her favourite module is Contact Centre 2. It is her favourite simply because it helps her build her confidence and assists her in managing situations better.

After graduation she would love to see herself working for a big company if not seeking an opportunity to further her studies. Agnel believes that the biggest problem in our economy and communities is unemployment not only in South Africa but in most of the countries.

Call Centre

Njabulo Sokhela

Njabulo is a very reserved young man, who always looks for positivity in life. He then further describes himself as being strong and open-minded to new things that life has to offer. During this free time, Njabulo likes to watch movies with his family and listen to music. He is a man of many talents, a songwriter, and an artist.

Apart from being a multi-talented individual, one of his biggest dreams is to become financially independent to build his identity as a musician and own a record label one day.

  • Njabulo continues and describes Training Force as a place that provides lots of opportunities to the youth of South Africa. In class, his favourite module is Call Centre because it helps him develop confidence and improve communication skills.

After graduating, he would love to see more doors open to gain experience on what he has learned at Training Force and secure a job with his accredited qualification. The big world problem that Njabulo would like to change is poverty and inequality in the workplace and amongst ourselves.

Call Centre Support

Ntando JiJi

Ntando considers himself humble and disciplined. The reason is that he was brought up by strict parents and this was instilled in him when he was a child. He enjoys working with computers to discover innovative ways to troubleshoot a computer.

One of the unique things that Ntando looks forward to doing in the future is to share his passion and knowledge with everyone. Apart from that, Ntando’s short-term goal is to practice and improve his typing skills and speed using the speed typing test.

  • He then further describes Training Force as a leading training service provider with 20 years of service in the training industry. His favourite module is Call Centre Support and the reason is that he has learned a lot about how to deal with people’s inquiries.

After graduating, he would love to see himself securing a permanent job in an IT company. His biggest dream is to own a company that will specialise in IT and computer technology. Once the company has been established I will only hire learners who were enrolled in learnership with Training Force to reduce youth unemployment.

Business Administration 3

Noxolo Sibisi

Noxolo describes herself as a very intellectual, empathetic, and compassionate individual who is very self-driven. She’s also a sociable person that gets along easily with people.

 

Her goal is to be financially independent and make a positive impact on other people’s lives. She believes that Training Force is an amazing company since it allowed her to get a proper work experience in the workplace.

 

  • Noxolo further elaborated on her favourite module, Financial Management as it examines the principles and practices of Financial Management.

After graduating, she sees herself perusing further education by enrolling in a programme that will further invest and upskill her knowledge.

 

Miss Sibisi sees poverty as the biggest world problem, and she would like to take this one on. She strongly believes that this problem cannot be tackled by individuals but by a group of dedicated people that want to change the world.

Business Administration 4

Zinhle Magaqa

Zinhle is an eager learner of new things, and she considers herself a hard worker. She enjoys conducting research and reading during her free time.

 

There is one thing she wants to commit to is being able to debate in conversations to enhance her intelligence and problem-solving skills.

 

Miss Magaqa’s biggest dream is to finish her LLB degree that she is currently pursuing and build a home for her family. Training Force has raised a high bar in her career launch path to achieve better things in life. She alludes that the company gives her the opportunity to grow and the edge to learn.

  • Her favourite module is: Fundamental Ethics.

The module grooms an individual to become a better employee within the workplace.

After the completion of her learnership, she hopes to secure a permanent job at Training Force. More specifically in the qualification she has obtained.

Contact Centre 2

Tshepiso Mthetho

shepiso describes herself as a people person who enjoys being with like-minded people. She likes to seek things that inspire her to see life positively.

Apart from being a people’s person, she values respect and she treats others how she wants to be treated. In her free time, she enjoys being with friends, trying new things, and going on holiday vacations with her family. One of her future plans is to get a permanent position at Training Force

  • Tshepiso’s one word to describe Training Force: Professional

 

“Training Force is one of the best training service provider I have ever been enrolled in. They are very professional, reliable, and supportive. I am grateful for this awesome opportunity that has helped me gain invaluable work experience. Since I have completed my learnership, I am now confident that I will secure a permanent contact centre job one day.”

  • Her favourite module in her course is: Addressing customer queries.

“It is my favourite because I get to work closely with different customers to understand and provide support wherever they need it.”

Contact Centre NQF 2

Minenhle Gasa

Minenhle Gasa is a very responsible individual that cares more about learning and growing. She always put her career first in everything. Always focused, determined and appreciative of others.

During her spare time, she exercises, prays, and meditates. Miss Gasa alluded that she is a very religious person. She is open to socialising and getting to know different backgrounds from different individuals and cultures.
Her dream is to own a law firm and perhaps run her own retail business. Minenhle wants to become a young entrepreneur and she wants to start her own fashion brand.

  • Minenhle describes Training Force as an institution of growth and a place to learn. She further alluded that the company develops one’s skills ensuring that you can get into a workplace. In addition, Minenhle says Training Force consists of different stakeholders who provide support and help learners strive.
  • Her favourite module is Cluster 5. The tactical genius mentioned that she has always loved mathematics and she excels in it very well. Minenhle touched on her plans after completing her studies. She sounds positive as she says that she will approach everything in life with a positive attitude .

Miss Gasa alluded to the biggest problem in the country being poverty. It breaks her hurt seeing people suffer because the demands of the economy are not being met by the governing parties.

Technical Support

Thato Ncube

Thato is a very humble and hard-working individual that considers herself a very productive person. She enjoys listening to music during her free time as she believes it is a very therapeutic way to distress.

 

She further mentioned that her biggest dream is to be an independent, strong, God-fearing woman. In addition, she describes Training Force as an organisation of versatility. She says with her experience at the company she has witnessed different types of religions and cultures.

 

  • Her favourite module Cluster 1, Topic 2 – learning strategies. This helps in studying and simplifying my way of tackling tactical challenges. Thato sees herself employed as a technical director at a massive company.

Her biggest concern is the abuse of alcohol and drugs. Based on her observations she believes it is more on teenagers.

Information technology: system support

Thembelike Mthimkhulu

Thembekile strongly believes in herself and is a people person. She is very confident and believes that she can achieve anything she puts her mind to. During her free time, she does what most youngsters do, which is read and conduct research.
Her biggest dream is to become one of the top forensic pathologists.

 

Being part of the Training Force family has given her inspiration. She mentions that the organization inspires her to get an education and allows her to get started on her career.

 

  • Her favourite module is: Assembling server computers and peripherals form. The reason behind this is, she has always been curious about what a server looks like inside.

After completing her studies, she sees herself as one of the IT technicians at Training Force. And she hopes to see a decrease in the percentage of unemployment.

Information technology: System Support

Bakang Malebo

Bokang mentions that he is smart, multi-talented, and a very fast learner that can adjust very quickly to a new environment. In her free time, I like to exercise and jog around my block. Bokang strives to be the best in everything he commits to.

He alludes that Training Force has been nothing but awesome to him. He is confident he can take a step closer to her dream.

 

  • His favourite module is Information Technology. . Simply because the world is advancing, and we are lucky enough to not be left behind.

And after he graduates, he sees herself fully engaging in adulthood and blooming into the best version of herself.
Bokang mentions the most problematic situation in the world is poverty. He wishes to change this.

Contact Centre

Kheanu Dorasamy

The gentleman describes himself as a true believer in all his abilities. A person that is always looking for positives in every situation. He can work and communicate well with learners.

During his free time, he opts to play football, as he is part of a local club in his community. He also researches potential business ideas to better himself by having more knowledge of businesses. The core reason behind all the investment is that he wishes to start his own logistics business.

  • His favourite module in the programme so far is Cluster 5. He enjoys maths as he performed very well in e.

Yheanu describes Training Force as an organization of OPPORTUNITY. He believes the company gives opportunities to the youth that are unemployed but have the skills to get into the workplace.

After completing her studies, she sees herself as one of the IT technicians at Training Force. And she hopes to see a decrease in the percentage of unemployment.

Information technology: System Support

Kristen Sauls

Kristen is a bubbly woman, and she describes herself as a person who enjoys motivating other people by uplifting their spirit and getting them to strive. In her free time, she enjoys reading and watching series on Netflix.

One of her biggest dreams is to travel the world, meet new people and become a successful businesswoman.

  • Kristen’s one word to describe Training Force: Excellent

“Training Force is an excellent training service provider that has assisted me in kick-starting my career in the contact centre industry. It has been an awesome journey with lots of sleepless nights during the learnership programme. I am grateful for this opportunity, and I wish that others could also get this wonderful experience I had with Training Force.”

  • Her favourite module in her course is: Cluster 3

“I enjoyed this module because it has taught me a lot about the contact centre industry. Including management of people and how one should supervise people in a call centre using a checklist.”

Technical Support

Nosipho Zwane

shepiso describes herself as a people person who enjoys being with like-minded people. She likes to seek things that inspire her to see life positively.

 

Nosipho is a strong self-believer with a good heart that looks for positivity in all things she does. She is an introvert that enjoys staying indoors during her free time and likes trying new baking recipes.

She also shared her biggest dream with us which is to live without fear and take on the world as it comes. She hopes to be prepared to deal with all the challenges that may come her way.

 

  • Nosipho describes Training Force as an Upskilling organisation because it improves and uplifts her too. She further alluded that the company could change one’s life if they believe in themselves. The common key about the institution is that it aims to make individuals transform to be the best version of themselves.

 

  • Nosipho’s favourite module is: Basic Communication Skills.Her heart falls under getting to know more about the industry and communicating it more to the target audience.

She sees herself as an integral part of a company that has helped contribute to the growth and success of the organisation. As she strongly feels that crime is the biggest problem in the world. She alluded that it is one challenge that interferes with economic and political progress.

Systems Support

Bulelwa Sichotho

Bulelwa describes herself as a bubbly and friendly individual. One that takes pride in what that do and simply considers herself a hard worker. She tends to listen to music during her free time and of course, tries a few new movies here and there.

 

Bulelwa is a woman of dreams. Her biggest dream is to make her loving mother proud. She wants to achieve everything she has dreamed of. One of her dreams is to be a permanent Training Force employee.

 

  • As she describes Training Force as a Remarkable company. Bulelwa strongly believes that Training Force is massively impacting South Africa. She alluded that the company changes the lives of the people that are losing hope.

She hopes that there will be more companies to be formed and will assist in the crisis of unemployment in our country.

End User Computer

Lorina Lekaka

Lorina describes herself as a brave, smart and loving person. During her free time she enjoys writing and reading. With the addition of conducting research. One day she plans on establishing a financial company which will help and give confidence and skills to learners who want to grow financially.

 

  • Lorina’s one word to describe Training Force: Awesome

“The awesome sight of being a learner at Training Force. t was an awesome responsibility. We had an awesome task ahead of us. We had an awesome time at the training centres.”

 

  • His favourite module in his course is: Communications.

“The module has enhanced my communications skills. I am more confident to speak in front of a large audience.”

End User Computing

Constance Nghethwa

Constance loves and cares deeply for herself, and understand that she is responsible for her own happiness. In her free time she enjoys reading books, exercising and spending time with her family.

 

Her dream is to be financially independent and be able to take care of her family. Her career goal is to become a social-worker and spread awareness about social programmes and charitable organizations. She see our country’s high rate of unemployment as a serious issue, which leads to problems such as teenage pregnancy and abuse/violence against woman.

 

  • Constance’s one word to describe Training Force: Development

“It has given me an opportunity to grow and develop. Within 6 months I grew from being an intern to a permanent employee. I am truly grateful that it has developed me and people around me.”

 

  • Her favourite module in her course is: Module 1: Introduction of computers

“I like and enjoy working with computers and technology because I learn something new every day, and it is inspiring.”

System Support

Kyron Valentine

Kyron considers himself a true leader. An individual that loves their personal space and spends most of it gaming. During his free time, he invests his time in reading and conducting research. He does not read one stream of books but investigates having a variety of options.

Kyron’s biggest dream is to become someone that changes the world. Even if it is a small thing, he wants to change the world into a better place. He strongly believes one should contribute to the future of our country to be more specific. He further alluded that he sees Training Force as a factor of hope in changing the country for the better.

  • His favourite module thus far is : Module 1: Systems Support, He says that it has taught him the differences between LAN and WAN. An element that he was struggling heavily to understand.

Post her studies she wants to learn more about his favourite qualification. In other words, he wants to perform practicals and gain experience in that sense.

Systems Support

Athalia Phoshoko

Athalia Phoshoko describes herself as an individual that finds beauty and joy in the simplest things. Her opinion is more important to her but is still open to hearing what other people have to say. Athalia enjoys spending time with her friends and mostly her family.

 

She is a girl with big dreams, and one of them is wanting to utilize all her skills and experience in making a difference in her family and society. She describes Training Force as a progressive company. She alludes to it as a company of growth and innovation.

 

  • Her favourite module in the programme so far is Network Support Skills . Athalia says it is a very challenging and forces her to be at her best and think out of the box. Her goal is to work for Training Force in the Online System Support.

She mentions that the world problem she would like to change is the war that is constantly taking place. She believes that war is the leading cause of poverty, hunger, and crime.

Contact Centre level 2

Britney Jacobs

Britney describes herself as a fun and adventurous person. She’s also very passionate, confident, and always curious to learn in every aspect of life. In her free time, she enjoys reading books and listening to music. One day she hopes to work as a lawyer.

 

  • Britney’s one word to describe Training Force: Awesome

“Training Force is an excellent and awesome institution. I am learning so much from Training Force. I want to express how grateful I am for the opportunity that Training Force is offering me and others around me.”

 

  • Her favourite module in her course is: Cluster 5.

“It is very interesting and difficult. This is a very good challenge that I admire a lot.”

Business Administration 3

Kgathatso Moraka

Kgathatso is an incredibly fair gentleman who treats people the way he wants them to treat him. He understands that he is responsible for his own happiness and focus a lot of his time on learning and growing. In his free time, he does a lot of exercise which he says helps to keep his mind fresh.

 

This goes hand in hand with listening to music. He’s currently working hard to become financially independent so that he can help people and other families that need help

 

  • Kgathatso’s one word to describe Training Force: Future

“The culture of the company is everything. I am talking about respect, fairness, trust, and the growth mindset.”

 

  • His favourite module in his course is: All the clusters.

“They deal with research. This is one element I really enjoy doing. It led me in the right direction as I now I have a very good understanding of what I am doing.”

Contact Centre level 2

Emmanuel Rakgoale

Emmanuel describes himself as a highly dedicated person that works very hard and takes pride in his work. He spends his free time working on finding success and dreams of one day being an actor or TV presenter with a happy family.

 

  • Emmanuel’s one word to describe Training Force: Excellence.

“Training Force is excellent. The deliver proper knowledge and skill to all the learners.”

 

  • His favourite module in his course is: Cluster 4.

“It is challenging. But this pulls me to work hard and push myself to the limit. I get to grow throughout the challenges and most importantly learn.”

Contact Center and Business Process Outsourcing Support

Matlhomola Kubuana

Matlhomola has strong interpersonal skills, a talent he has learnt from many organizations and his current role. As he has studied Civil Engineering, he has a deep passion for it.

 

During his free time he enjoys drawing houses, plans and working on architectural drawings. His dream in life is to build or to start a community organization that will help the community, highlighting challenges faced such as awareness of teenage pregnancy and drug addiction.

  • Matlhomola’s one word to describe Training Force: Amazing

“Training Force has given me an amazing opportunity for me to learn and grow within the qualification that I am embarking on, I am really grateful for being part of this organization.”

  • His favourite module in his course is: Cluster 2

“It teaches all the aspects of a Call Centre and how to deal with differences forced in a workplace as that might be something that can help one deal with workplace challenges.”

End User Computer

Edward Mokgokong

Edward sees himself as an entrepreneur who works very hard and tries to be consistent in order to achieve his goals. Edward is also goal orientated and believes that no goal is beyond his reach if he is realistic with himself. During his free time, he studies and works on his business. Within this time, he conducts research to see where he can improve his businesses.

 

  • Edward’s one word to describe Training Force: Upskilling.

“The organization plays a huge role in changing lives. They give young South Africans an opportunity to learn and grow in the industry.”

 

  • Her favourite module in his course is: Cluster 5

“One element about myself is that I really love a challenge. This module really pushes me to be at my best.”

FREQUENTLY ASKED QUESTIONS ABOUT INCREASING WORKPLACE SKILLS 

WHAT CAN YOU EXPECT FROM EXPERT WORKPLACE SKILLS PLANNING? 

When you engage in workplace skills planning with Training Force, you can expect a comprehensive roadmap that aligns your training spend with your business goals. Expert planning includes:

  • Gap analysis: through one of our BBBEE partners or a skills development facilitator (SDF), you will identify the specific workplace skills your organisation currently lacks.
  • Compliance and grants: Ensuring your Workplace Skills Plan (WSP) and Annual Training Report (ATR) are submitted accurately and on time to secure your mandatory grants.
  • Strategic alignment: Selecting learnerships and training interventions that not only improve your B-BBEE score but also solve real-world operational challenges.
  • Quality delivery: A structured training calendar that minimises workplace disruption while maximising learner engagement.

HOW DOES A WORKPLACE SKILLS PLAN (WSP) BENEFIT YOUR EMPLOYEES? 

A well-executed WSP is a powerful tool for employee empowerment. It provides your staff with:

  • Recognised qualifications: Access to NQF-aligned training that is recognised across the industry.
  • Career progression: A clear pathway for promotion and increased responsibility through the acquisition of new workplace skills.
  • Job security: Employees who are continuously upskilled are more adaptable and valuable within the modern South African economy.
  • Personal growth: The confidence that comes from mastering a new trade or professional competency.

Start with the right training provider today!

Upskill your team with our accredited training solutions. Turn compliance into your competitive advantage.

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